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Refund Policy

A legal disclaimer

Last Updated: September 7, 2025

At Southern Grace Home Health Care Agency LLC, we strive to provide high-quality services with professionalism and compassion. Please carefully review the following refund policy, as use of our services and website constitutes acceptance of this disclaimer.

 

1. Service Fees and Deposits

  • All fees, deposits, or payments made for services are non-refundable unless otherwise specified in writing.

  • Refunds may only be considered in limited circumstances, as outlined in individual client service agreements.

 
2. No Guarantee of Refunds

  • Southern Grace Home Health Care Agency LLC does not guarantee refunds once services have been scheduled, rendered, or partially rendered.

  • Any refund requests will be reviewed on a case-by-case basis at the sole discretion of management.

 
3. Changes, Cancellations, or Rescheduling

  • Clients are responsible for notifying Southern Grace of any cancellations or schedule changes within the timeframe specified in their service agreement.

  • Failure to provide adequate notice may result in forfeiture of deposits or pre-paid fees.

 
4. No Medical Warranties

  • Our services are designed to support health and well-being, but Southern Grace does not provide medical guarantees, outcomes, or warranties of any kind.

  • Payments made for services are for time and care provided, not for specific health outcomes.

 
5. Limitation of Liability

  • Southern Grace Home Health Care Agency LLC is not liable for losses, damages, or claims resulting from refund disputes, except where required by applicable law.

  • In jurisdictions where refunds are legally required, we will comply with all relevant laws and regulations.

 
6. Updates to Policy

We reserve the right to update or revise this Refund Policy Disclaimer at any time. Changes will be posted on this page with a new “Last Updated” date.

📧 Questions?
If you have any questions regarding our refund policy, please contact us:

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